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SMS Delivery Failures From a Subset of Twilio Alphanumeric Sender IDs to Telkomsel Indonesia

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Telkomsel network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Telkomsel network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Investigating

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Telkomsel network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. Investigating

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Telkomsel network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. Identified

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Telkomsel network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. Identified

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Alphanumeric Sender IDs to Telkomsel network subscribers in Indonesia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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