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Incident detail

SMS Delivery Delays from Twilio to Tigo Honduras

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Resolved

    We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.