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Incident detail

SMS Delivery Report Delays from a Subset of Twilio Toll-Free Numbers to Verizon United States

Resolved incidentMinor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes and Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Monitoring

    Twilio customers may be experiencing SMS delivery report delays from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Resolved

    The incident has been resolved and SMS delivery receipts from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States are operating normally.

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