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Incident detail

SMS Delivery Delays from a Subset of Twilio Alphanumeric Numbers to SFR France

SMS Delivery Delays from a Subset of Twilio Alphanumeric Numbers to SFR France

Resolved incidentMinor0 affected services

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Incident updates

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  1. Investigating

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to SFR network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Alphanumeric Numbers to SFR network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Monitoring

    We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Numbers to SFR network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Resolved

    The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Numbers to SFR network subscribers in France is operating normally.