Skip to content
OutageDeck

Incident detail

SMS Delivery Delays and Failures from Twilio to Rakuten Japan

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Twilio breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Twilio alerts work

Timeline

Incident updates

Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Rakuten network subscribers in Japan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Identified

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Rakuten network subscribers in Japan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Monitoring

    We have observed a recovery in SMS delivery from Twilio to Rakuten network subscribers in Japan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Resolved

    The incident has been resolved and SMS delivery from Twilio to Rakuten network subscribers in Japan is operating normally.

Keep exploring

More from Twilio

Neighboring incidents on Twilio's timeline and the rest of their record on OutageDeck.

← Older incident

SMS Delivery Failures from Twilio to Airtel India

Newer incident →

Voice Call Failures from Network Subscribers to a Subset of Twilio United States Phone Numbers

All Twilio incidentsTwilio live status