Provider
TwilioIncident detail
Flex UI Realtime Statistics Showing Inaccurate Longest Waiting Task Data
Active incidentMinor
Timeline window
Started
Get alerted the next time Twilio breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
We are investigating an issue where a subset of Flex customers may see inaccurate real-time statistics data in the Flex UI. Specifically, the “longest waiting task” metric may display inflated values. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Keep exploring
More from Twilio
Neighboring incidents on Twilio's timeline and the rest of their record on OutageDeck.