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Elevated 500 Errors on Multiple Twilio APIs

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Incident updates

Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    As of 16:13 UTC, we're seeing an increase in API failures on multiple Twilio APIs. The failures have tapered down to pre-event levels at 16:20 UTC. We're still monitoring our services and finding the root cause for the elevated failures.

    We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    We are no longer seeing an increase in API failures on multiple Twilio APIs. This incident has been resolved.

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