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Elevated 500 Errors on Multiple Twilio APIs

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    As of 16:13 UTC, we're seeing an increase in API failures on multiple Twilio APIs. The failures have tapered down to pre-event levels at 16:20 UTC. We're still monitoring our services and finding the root cause for the elevated failures.

    We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    We are no longer seeing an increase in API failures on multiple Twilio APIs. This incident has been resolved.

  3. Resolved

    We are no longer seeing an increase in API failures on multiple Twilio APIs. This incident has been resolved.

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