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Sending RCS Message with Automatic SMS/MMS Fallback

Resolved incidentMinor

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Timeline

Incident updates

Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    The Twilio Programmable Messaging API is partially degraded starting from 04:56 PT. Customers sending an RCS message with automatic fallback to SMS/MMS may experience elevated levels of failures in message delivery. The root cause has been identified and oncall engineers are working on resolving the issue.

  2. Monitoring

    A fix has been implmented and we our now monitoring.

  3. Resolved

    This incident has been resolved

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