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Sending RCS Message with Automatic SMS/MMS Fallback

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    The Twilio Programmable Messaging API is partially degraded starting from 04:56 PT. Customers sending an RCS message with automatic fallback to SMS/MMS may experience elevated levels of failures in message delivery. The root cause has been identified and oncall engineers are working on resolving the issue.

  2. Monitoring

    A fix has been implmented and we our now monitoring.

  3. Resolved

    This incident has been resolved

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