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Incident detail

503 Errors When Calling Comms-API

Resolved incidentMinor1 affected service

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  1. Resolved

    Starting on 2026-09-16 ~19:00 UTC customers were experiencing 503 errors while calling comms-api messages endpoints. 128 requests took 1 minute and eventually got failed by the timeout. After 19:30 there were no 503 errors observed anymore but the root cause of the issue is unclear.

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