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Incident detail

Some customers may have incorrectly received a "credit expiry notification"

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating this issue.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are currently working on sending out correction emails to affected customers.

  4. Resolved

    This incident has been resolved.

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