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Incident detail

Some customers in us-west-2 may experience elevated rate of API errors and high latency

Some customers in us-west-2 may experience elevated rate of API errors and high latency

Resolved incidentMajor0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating the issue.

  2. Investigating

    This is still in investigation

  3. Identified

    We are working to mitigate the issue. Error rates are recovering.

  4. Identified

    We continue working to mitigate the issue.

  5. Monitoring

    A fix has been implemented and we are monitoring the results.

  6. Monitoring

    API latencies and error rates have remained stable after a fix in history service and we continue to monitor the situation.

  7. Monitoring

    We are continuing to monitor the affected cell and have kept our status page in a monitoring state while we validate stability. As a precaution, Multi-region Namespace traffic has been failed over to secondary regions, where it continues to be served normally. While we complete stabilization work, Multi-region Namespaces will continue running from secondary regions. Our current priority is to ensure the affected cell is stable and operating normally. Once confirmed, and the incident is resolved, we will restore Multi-region Namespace traffic to primary regions. For Multi-region Namespaces failed over by Temporal, we will manage fail back. For manually failed over namespaces, customers can initiate fail back once the incident is resolved.

  8. Monitoring

    Some customers may have experienced additional latencies and errors during this period (17:40 - 18:01 UTC) when we applied additional mitigation.

  9. Resolved

    This incident has been resolved.