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Incident detail

Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies

Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies

Resolved incidentMinor0 affected services

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Incident updates

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  1. Investigating

    Some customers in AWS us-east-1 may experience elevated rate of API errors and elevated latencies.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Identified

    The issue has been identified and a fix is being implemented.

  4. Monitoring

    A fix has been implemented and we are monitoring the results.

  5. Investigating

    We are currently investigating the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are working to mitigate any recurring impact.

  6. Monitoring

    The service has remained stable since 15:00 UTC. We continue to investigate the root cause of the elevated latencies and API errors observed in AWS us-east-1 and are monitoring for any further occurrences.

  7. Resolved

    A set of fixes have been implemented and no further latency or failures have been observed in AWS us-east-1 since 17:00 UTC.