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Some customers in AWS eu-west-1 may experience elevated latencies

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Timeline

Incident updates

Every update Temporal Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Some customers in AWS eu-west-1 may experience elevated latencies starting 13:47 UTC time.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    As of 17:53 UTC our engineering team has identified the issue and is actively working to restore normal service. We will provide another update as more information becomes available.

  4. Monitoring

    Our engineering has implemented a fix and we are seeing normal service return to this region. We are continuing to monitor.

  5. Resolved

    We have continued to see normal activity in this region with latencies holding at pre-incident levels. This incident is now resolved.

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Customers in AWS eu-west-1 may experience elevated API latencies

Newer incident →

Some customers may have experienced lag in Temporal Cloud metrics (OpenMetrics - v1) from 12:45 to 13:25 UTC

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