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Incident detail

Small number of customers in us-west-2 may experience elevated API latencies

Small number of customers in us-west-2 may experience elevated API latencies

Resolved incidentMinor0 affected services

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  1. Investigating

    Small number of customers in us-west-2 may experience elevated API latencies.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are still investigating the root cause. Performance is recovering. Some customers may still see elevated API latencies.

  4. Investigating

    Investigation ongoing.

  5. Monitoring

    A fix has been implemented and we are monitoring the results.

  6. Monitoring

    Monitoring

  7. Resolved

    Retroactive update: Latencies in us-west-2 returned to normal levels after the fix was applied, and the incident was considered resolved at 23:30 UTC on Jan 26. No additional customer impact was observed.