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Error fetching Schedules count

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Incident updates

Every update Temporal Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Some customers may experience unauthorized errors in fetching the count of Schedules, which causes the "Create Schedule" button to be hidden.

    Visit https://cloud.temporal.io/namespaces/\<namespace>.\<account>/schedules/create if you need to create a Schedule via the UI

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    Error fetching Schedules count

    Some customers may experience unauthorized errors in fetching the count of Schedules, which also causes the "Create Schedule" button to be hidden in Cloud UI.

    Visit https://cloud.temporal.io/namespaces/namespace.account/schedules/create if you need to create a Schedule via the UI

  4. Identified

    We've deployed a fix that makes the 'Create Schedule' button visible again. Users will still see 'Unauthorized' errors when fetching the schedule count, and we're actively working on that as well.

  5. Resolved

    The UI is working as expected now. We've deployed a fix, and the schedules count API is working as expected.

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