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Incident detail

WDR processing Delay

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Monitoring

    No impact on connectivity services. Usage reporting incorrect.

    We have identified and addressed an issue affecting WDR

    processing. This would have resulted in us reporting lower than actual data consumption over the past 3 days. We are currently processing the backlog which will result in the corrected usage being reported on the portal, retrospectively.

  2. Resolved

    The record processing laag has been reduced to normal levels.