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Incident detail

Service Degradation in Australia

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Timeline

Incident updates

Every update Telnyx posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue affecting services in the Australia region. Customers may experience intermittent connectivity issues, increased latency, or failed requests when accessing some Telnyx services.

  2. Identified

    Our engineering teams have identified the underlying infrastructure issue and are actively working to restore full service.

    We are monitoring the situation closely and will continue to provide updates as more information becomes available.

    We apologise for the disruption and appreciate your patience while we work to resolve the issue.

  3. Monitoring

    Our engineering teams have restored the underlying infrastructure issue as of 22:00 UTC on 27th July 2026.

    They continue to monitor the environment to confirm that connectivity and service performance remain stable.

    Customers should begin seeing recovery across affected services in the Australia region.

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