Skip to content
OutageDeck

Incident detail

Programmable Video service outage

Resolved incidentCritical1 affected service

Timeline window

to

Get alerted the next time Telnyx breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Telnyx alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    [video.telnyx.com](http://video.telnyx.com "video.telnyx.com") is currently unavailable. We have identified an issue affecting the infrastructure hosting the service and are working to restore it. Recovery requires updates to our deployment process, which are in progress.

  2. Monitoring

    We have restored DNS responses for video.telnyx.com and deployed the service to replacement infrastructure. Successful client connections and video traffic have resumed, and we are monitoring recovery. Some customers may continue to experience connection failures for a few hours while cached DNS results expire. We are also investigating an error encountered during testing when requesting a client token; full recovery has not yet been confirmed.

  3. Resolved

    This is resolved

Keep exploring

More from Telnyx

Neighboring incidents on Telnyx's timeline and the rest of their record on OutageDeck.

← Older incident

EU Messaging Update Issues

All Telnyx incidentsTelnyx live status