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Incident detail

esim purchase errors

Resolved incidentMajor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are unable to fulfill eSIM purchase requests. We are actively debugging the issue.

  2. Identified

    New eSIM purchases currently failing due to depleted stock. New batches of eSIMs are being provisioned to address this

  3. Identified

    eSIM stock has been replenished. eSIM purchases are now working.

  4. Resolved

    This issue has been resolved.