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Incident detail

Admin console and pkgs.tailscale.com are unavailable

Resolved incidentCritical

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Timeline

Incident updates

Every update Tailscale posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are aware of reports of the admin console and [pkgs.tailscale.com](http://pkgs.tailscale.com "pkgs.tailscale.com") not being available for users, and we are investigating the scope of the issue.

  2. Identified

    We have identified that Amazon Cloudfront is experiencing issues: [https://health.aws.amazon.com/health/status](https://health.aws.amazon.com/health/status "https://health.aws.amazon.com/health/status"), and is the cause of the 504 errors seen on the admin console and [pkgs.tailscale.com](http://pkgs.tailscale.com "pkgs.tailscale.com").

    Our teams have rolled out a fix for the admin console.

    [pkgs.tailscale.com](http://pkgs.tailscale.com "pkgs.tailscale.com") is still unavailable at this time.

  3. Monitoring

    The admin console and [pkgs.tailscale.com](http://pkgs.tailscale.com "pkgs.tailscale.com") are now both operational. We are monitoring the situation for any further degradation in service.

  4. Resolved

    This incident has been resolved.

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