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Incident detail

Increased errors on management api leading to project operation failures

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an increase in errors on project update flows including creation, pausing/unpausing and upgrading across multiple regions.

  2. Investigating

    We are continuing to investigate this issue.

  3. Monitoring

    We have identified a rollout causing error increase on management api dependant services, which is causing project operation failures and FGA Authentication errors across multiple functions.

    We have implementing a fix and observing recovery. Our teams are continuing to monitor for full resolution.

  4. Resolved

    This issue has been resolved and our error rates have returned back to normal.

    During this incident users would have observed unauthorized/5xx failures across multiple operations on the project operations and dashboard functions. We have since rolled out a fix and all functionality is restored.

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