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Incident detail

Degraded Management API performance affecting payments and Supabase Studio

Resolved incidentMajor

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Timeline

Incident updates

Every update Supabase posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating the issue

  2. Investigating

    We are currently experiencing degraded performance with our Management API in the following regions: ca-central-1, sa-east-1, us-east-1, and us-east-2.

    Customers may experience failed payments, failed project creations, and degraded performance in Supabase Studio.

    As a precautionary measure, we have temporarily disabled the following features while we investigate:

    • Top up Credits
    • Update Billing Information
    • Redeem Credits

    To reduce impact, we have redirected traffic to healthy regions. Our team continues to actively investigate and work toward a full resolution.

  3. Monitoring

    We have resolved the degraded performance affecting our Management API in the impacted regions. All systems are now fully operational.

    All payment features have been re-enabled. Customers should no longer experience failed payments or failed project creations.

    We are continuing to monitor the system closely and will provide a final update once we have confirmed full stability.

  4. Resolved

    All regions continue to report healthy Management API performance and platform stability.

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