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Incident detail

Database Connection Errors

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We have observed increased connection errors, some databases may be unavailable with all services unhealthy.

  2. Investigating

    We continue to investigate the root cause of this issue and will provide updates as more information becomes available.

  3. Investigating

    The impact is not limited to the regions initially identified. Only a subset of projects are affected. Affected projects may continue to experience increased connection errors or database unavailability. We are continuing to investigate and will provide further updates as more information becomes available.

  4. Identified

    We have identified the issue and are implementing a fix. We are seeing improvements across affected regions. We will continue to provide further updates as they become available.

  5. Monitoring

    We are seeing continued improvements across affected regions, and services are recovering. We are moving this incident to monitoring while we continue to verify stability.

  6. Resolved

    The issue has been resolved, and services across all affected regions have recovered. We are no longer observing elevated connection errors and will close this incident.

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