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Incident detail

Issue Resolving Entitlements

Active incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Snyk engineers are investigating an issue impacting Multi-Tenant US-02, Multi-Tenant EU, and Multi-Tenant AU. Customers may experience failures resolving entitlements. The Snyk Incident response has been enacted.

  2. Identified

    Snyk engineers have identified the cause of the failures and have pushed a fix to Mult-Tenant AU. The fix is in progress for MT-EU and MT-US. We will update you once this is completed.

  3. Monitoring

    Snyk engineers have completed deploying a fix. All services have returned to normal operations. Snyk engineers are monitoring the environment.

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