Provider
SnowflakeIncident detail
INC20000063
Resolved incidentCritical
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Timeline
Incident updates
Every update Snowflake posted, oldest to newest, exactly as it appeared on their official status page.
Identified
Current status: We're investigating an issue with Snowsight authentication. We are seeing recovery as of 22:03 UTC and are continuing to monitor. We'll provide an update within 60 minutes.
Customer experience: Customers may be unable to access Snowsight or may experience being logged out unexpectedly. All other Snowflake features are not impacted.
ETA: We have taken action to address the issue and expect it to be resolved as of 22:03 UTC.
Incident start time: 21:47 UTC June 30, 2026
Monitoring
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified region may have been unable to access Snowsight or may have experienced being logged out unexpectedly. All other Snowflake features were not impacted.
Workaround: While we were focused on remediation, customers who were logged out needed to log back in to Snowsight.
Incident start time: 21:47 UTC June 30, 2026
Incident end time: 22:03 UTC June 30, 2026
Preliminary root cause: A routine system configuration change caused authentication issues with Snowsight. Once identified, the configuration was reverted.
Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.
Customer experience: Customers hosted in the specified region may have been unable to access Snowsight or may have experienced being logged out unexpectedly. All other Snowflake features were not impacted.
Workaround: While we were focused on remediation, customers who were logged out needed to log back in to Snowsight.
Incident start time: 21:47 UTC June 30, 2026
Incident end time: 22:03 UTC June 30, 2026
Preliminary root cause: A routine system configuration change caused authentication issues with Snowsight. Once identified, the configuration was reverted.
A root cause analysis (RCA) will be conducted and a summary will be shared on the Snowflake status page within 5 business days.
Resolved
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site: https://community.snowflake.com/s/article/INC20000063
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