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Incident detail

GCP - US Central 1 (Iowa): INC0155608

Resolved incidentMajor

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Incident updates

Every update Snowflake posted, oldest to newest, exactly as it appeared on their official status page.

  1. Monitoring

    <b>Current status:</b> We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

    <b>Customer experience:</b> Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.

    <b>Incident start time:</b> 12:25 UTC April 16, 2026

    <b>Incident end time:</b> 13:45 UTC April 16, 2026

    <b>Preliminary root cause:</b> Some application instances entered a degraded state and were unable to handle downstream connections. Snowflake mitigated the issue by restarting the affected instances.

  2. Resolved

    <b>Current status:</b> We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

    <b>Customer experience:</b> Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.

    <b>Incident start time:</b> 12:25 UTC April 16, 2026

    <b>Incident end time:</b> 13:45 UTC April 16, 2026

    <b>Preliminary root cause:</b> Some application instances entered a degraded state and were unable to handle downstream connections. Snowflake mitigated the issue by restarting the affected instances.

    A root cause analysis (RCA) document will be published within five business days.

  3. Resolved

    Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site: https://community.snowflake.com/s/article/INC0155608

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