Provider
SinchIncident detail
US1 - Site Degradation
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Dear Client,
We are currently experiencing a performance degradation on our US1 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US7 for the duration of this issue.
Affected Site: US1
Recommended Redundant Site: US7
Incident Start Time: 2026-09-09 04:13 UTC
Our engineers are currently investigating and additional information will follow as it becomes available.
Identified
The issue has been identified and a fix is being implemented.
Resolved
This incident has been resolved.
Incident Start Time: 2026-09-09 04:13 UTC
Incident End Time: 2026-09-09 07:14 UTC
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