Skip to content
OutageDeck

Incident detail

US1 - Site Degradation

Active incidentMinor

Timeline window

Started

Get alerted the next time Sinch breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Sinch alerts work

Timeline

Incident updates

Every update Sinch posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Dear Client,

    We are currently experiencing a performance degradation on our US1 site.

    To minimize impact, clients are advised to temporarily connect to the designated redundant site US7 for the duration of this issue.

    Affected Site: US1

    Recommended Redundant Site: US7

    Incident Start Time: 2026-09-09 04:13 UTC

    Our engineers are currently investigating and additional information will follow as it becomes available.

  2. Identified

    The issue has been identified and a fix is being implemented.

Keep exploring

More from Sinch

Neighboring incidents on Sinch's timeline and the rest of their record on OutageDeck.

← Older incident

Delivery Issue Italy - Poste Mobile

All Sinch incidentsSinch live status