Provider
SinchIncident detail
Sinch Engage - WhatsApp Campaigns - Degradation
Resolved incidentMinor
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Timeline
Incident updates
Every update Sinch posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are observing an intermittent issue affecting WhatsApp Campaigns.
Incident Start Time: 2026-08-26 12:10 UTC
Impact: Customers may be unable to select contacts when creating campaigns, or experience issues with campaigns being processed and sent.
Our teams are actively working to resolve the issue and will provide further updates as they become available.
Investigating
We are continuing to investigate this issue.
Resolved
This incident has been resolved.
Incident Start Time: 2026-08-26 12:10 UTC
Incident End Time: 2026-08-26 15:30 UTC
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