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Incident detail

Sinch Engage - Platform Degradation

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Incident updates

Every update Sinch posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are writing to inform you that we are experiencing a service degradation impacting the Sinch Engage platform.

    Impact: Customers may experience that some sections of the Sinch Engage dashboard are currently degraded.

    Incident Start Time: 2026-08-06 13:46 UTC

    We are actively investigating and will provide further updates as more information becomes available.

  2. Resolved

    This incident has been resolved.

    Incident Start Time: 2026-08-06 13:46 UTC

    Incident End Time: 2026-08-06 18:19 UTC

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