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Incident detail

Sinch Engage - Bulk Messaging - Degradation

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Timeline

Incident updates

Every update Sinch posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are writing to inform you that we are experiencing a degradation impacting the bulk messaging service for Engage customers.

    Impact: Customers may experience delayed messages via the bulk messaging service.

    Incident Start Time: 2026-09-02 09:45 UTC

    We are actively investigating and will provide further updates as more information becomes available.

  2. Investigating

    We are continuing to investigate this issue and will provide further updates as more information becomes available.

  3. Resolved

    This incident has been resolved.

    Incident Start Time: 2026-09-02 09:45 UTC

    Incident End Time: 2026-09-02 12:09 UTC

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