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Service Degradation - Customer Dashboard

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  1. Investigating

    We are writing to inform you that we are observing issues for Pricing, Country Information and Message Search modules on the customer dashboard.

    We apologize for any inconvenience this may have caused and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

  2. Resolved

    This incident has been resolved.

    Incident End Time: 2026-07-23 06:40 UTC