Skip to content
OutageDeck

Incident detail

Customer Dashboard - Conversation API

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Sinch breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Sinch alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently facing a degradation on our customer dashboard affecting Conversation API users.

    Users may experience issues with their apps after resetting channel credentials.

    Our engineers are currently working on resolving the issue.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    This incident has been resolved.

    Incident Start Time: 2026-06-24 21:39 UTC

    Incident End Time: 2026-06-26 15:18 UTC