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Incident detail

Error & Span processing delays in US

Error & Span processing delays in US

Resolved incidentMinor1 affected service

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Incident updates

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  1. Investigating

    We are investigating processing delays for errors and spans in the US region

  2. Identified

    We have identified the problem as a load issue in our caching layer and are working to mitigate the issue.

  3. Identified

    We're continuing to mitigate load in our caching and postgres infrastructure.

  4. Identified

    We are continuing to mitigate load in our postgres clusters.

  5. Identified

    We are continuing to mitigate load in our postgres clusters.

  6. Monitoring

    We have identified the source of postgres load and mitigated it. We are continuing to monitor conditions as backlogs process.

  7. Resolved

    This incident has been resolved and backlogs have been processed.