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Incident detail

Delays in spans and transactions processing

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.

  2. Investigating

    We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.

  3. Investigating

    We are still investigating the issue. EU is not affected, only US span and transaction ingestion.

  4. Identified

    We have identified the issue. We are working to roll out a fix.

  5. Resolved

    The issue has been resolved. Spans and transaction ingestion in the US is back to normal and all delayed data has been processed. No data was lost.

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