Skip to content
OutageDeck

Incident detail

Database data corruption

Database data corruption

Resolved incidentMajor2 affected services

Timeline window

to

Sponsored placement

Google AdSense placeholder

This slot is reserved for future AdSense placement. It stays as a non-invasive placeholder until a client ID and slot ID are configured.

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating this issue.

  2. Investigating

    We detected a data corruption in one of our databases and investigating the issue

  3. Identified

    We're implementing a fix for the issue

  4. Monitoring

    We implemented a fix for the issue and monitoring

  5. Monitoring

    We are continuing to monitor for any further issues.

  6. Monitoring

    We restored the impacted services to operational state, while investigating the full impact of the incident

  7. Resolved

    We had a database corruption where new org creation, user sign-ups, new API Token generation, and new integrations made between 3:45PM and 5:00PM PST were affected and will need to be re-created. No other data were affected. We are very sorry for this inconvenience.