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Voice Call Post Dial Delay from Twilio Phone Numbers to Mexico

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Timeline

Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing voice call post dial delay from Twilio Phone Numbers to network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Monitoring

    We have observed a recovery in voice calls from Twilio Phone Numbers to network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Resolved

    The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Mexico are operating normally.

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