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SMS Delivery Receipt Failures from Twilio to Multiple Networks in Brazil

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Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Twilio customers may be experiencing SMS delivery receipt failures from Twilio to Brazil. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 15 minutes or as soon as more information becomes available.

  2. Monitoring

    We have observed a recovery in SMS delivery receipts from Twilio to network subscribers on multiple networks in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Resolved

    We have observed a recovery in SMS delivery receipts from Twilio to multiple networks in Brazil and are monitoring service stability.

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