Provider
SendGridIncident detail
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Resolved incidentMinor
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Timeline
Incident updates
Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.
Identified
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Resolved
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to network subscribers on affected networks in the United States is operating normally.
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