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SMS Delivery Delays and Failures from Twilio Phone Numbers to Claro Brazil

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Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Investigating

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. Monitoring

    We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Resolved

    The incident has been resolved and SMS delivery from Twilio Phone Numbers to Claro network subscribers in Brazil is operating normally.

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