Provider
SendGridIncident detail
SenderAuth and Whitelabel domain errors
Resolved incidentMinor
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Timeline
Incident updates
Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Starting around 10:17AM on May 22 2026, our engineers began investigating an issue affecting SenderAuth and Whitelabel domains. A subset of customers may be experiencing errors when attempting to make updates to their whitelabel domains. Mail send is not impacted. We will provide another update as soon as more information becomes available.
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Resolved
Our engineers have monitored the fix and confirmed the issue with SenderAuth and Whitelabel domains has been resolved. All services are now operating normally at this time.
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