Provider
SendGridIncident detail
Retroactive Incident: Mail Delivery Delay to a Small Subset of Users
Resolved incidentMinor
Timeline window
to
Outage alerts
Get alerted the next time SendGrid breaks
Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.
Resolved
Twilio-Sengrid mail delivery was degraded for approximately 9 minutes between 9:18 AM and 9:27AM Pacific Time on 06/11/2026. During this period of time customers may have experienced delays affecting a subset of users.
User experience was degraded with delayed mail delivery during this window, though the scope was limited to affected users rather than system-wide outage.
The issue has now been resolved.
Keep exploring
More from SendGrid
Neighboring incidents on SendGrid's timeline and the rest of their record on OutageDeck.
- Voice Call Failures from Twilio Phone Numbers to Vodafone EgyptMinor · Active
- Minor Issue Impacting Some Parts of Twilio Console Functionality.Minor · Active
- SMS and MMS Delivery Delays From a Subset of Twilio Long Codes to Multiple Networks in AustraliaMinor · Active
- SMS Delivery Receipt Delays from Twilio to Multiple Networks in BrazilMinor · Active