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MMS Delivery Delays and Failures from AT&T United States to Twilio Toll-Free Numbers

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Timeline

Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Twilio customers may be experiencing MMS delivery failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing MMS delivery failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Identified

    Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Identified

    Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  5. Identified

    Twilio customers may be experiencing MMS delivery failures from AT&T network subscribers in the United States to a subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. Identified

    Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  7. Identified

    Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  8. Identified

    Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a subset of Twilio Long Codes and Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  9. Identified

    Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  10. Identified

    Twilio customers may be experiencing MMS delivery delays and failures from AT&T network subscribers in the United States to Twilio Toll-Free Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  11. Monitoring

    We have observed a recovery in MMS delivery from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  12. Monitoring

    We have observed a recovery in MMS delivery from AT&T network subscribers in the United States to a small subset of Twilio Toll-Free Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  13. Resolved

    The incident has been resolved and MMS delivery from AT&T network subscribers to a small subset of Twilio Toll-Free Numbers in the United States to Twilio Toll-Free Numbers is operating normally.

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