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Marketing Campaign Data Delayed

Resolved incidentMinor1 affected service

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Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Starting around 1:10 PM PST on June 22nd, our engineers began investigating an issue with Marketing Campaigns related to data import, exports, and deletions. We are seeing delays in Marketing Campaigns Events and Stats. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

  2. Monitoring

    Our engineers have implemented a fix and are monitoring system performance. Some customers may continue to experience latency as processing queues are resolved. We'll continue to monitor and will provide another update in an hour or as soon as more information becomes available.

  3. Resolved

    Our engineers have monitored the fix and confirmed the issue with Marketing Campaign data being delayed has been resolved. All services are now operating normally at this time.

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