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Intermittent Failures to Update Call Recordings

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Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and a small set of calls modification will not work and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Our engineers have identified the issue where a small set of in progress call recordings cannot be modified and a small set of calls modification will not work and are working to deploy a fix. We expect to provide another update in 2 hour or as soon as more information becomes available.

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