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IncomingPhoneNumbers API Failures

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Timeline

Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. Our engineers are working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    The issue causing 5xx errors for IncomingPhoneNumbers API affecting Hosted Number has been identified. We are actively working with our engineers to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. Monitoring

    We are observing successful recovery for IncomingPhoneNumbers API on Hosted Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

  4. Resolved

    We are no longer experiencing 5xx errors for IncomingPhoneNumbers API affecting Hosted Numbers. This incident has been resolved.

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