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AWS us-west-2 DNS Health Checks Fired

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Starting around 4:09 am PST on Jul/24, our engineers began investigating an issue related to low success rates in the us-west-2 region. Customer shouldn't experience impact. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

  2. Monitoring

    At 4:21 PST our engineers have isolated the degraded region and removed it from load balancing and are now mitigated and observing. We will provide another update in an hour or as soon as more information becomes available.

  3. Resolved

    Our engineers have monitored the fix and confirmed the issue has been resolved. All services are now operating normally at this time.

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