Skip to content
OutageDeck

Incident detail

Delays when checking out GitHub repos via SSH

Resolved incidentMinor1 affected service

Timeline window

to

Outage alerts

Get alerted the next time Semaphore breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Semaphore alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating this issue.

  2. Investigating

    We are continuing to investigate this issue.

  3. Identified

    We identified that the issue is slow communication between our jobs and GitHub. We are currently working with our upstream provider to to resolve this. For impacted jobs, please replace the normal checkout command with the following:

    retry --times 5 "timeout 40 bash -lc 'source ~/.toolbox/toolbox; checkout'"

    And afterwards, use cd <dir> to change the directory to the cloned repository (replace <dir> with your project).

  4. Monitoring

    We are not currently seeing timeouts related to slow connections. Our team is continuing to monitor the situation to confirm that service has fully returned to normal.

  5. Resolved

    This incident has been resolved.