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Incident detail

(US West 2) Partial degradation of Linked Audiences, Linked Events, Reverse ETL, and Profile Sync due to external Snowflake Outage

Resolved incidentMajor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    An ongoing upstream outage with Snowflake is causing degraded performance for Segment products that rely on customer data warehouses.

    • Impacted Products: Linked Audiences, Linked Events, Reverse ETL, and Profile Sync.
    • Current Status: Syncs and data processing may be failing.
    • Action Required: None. Data workflows will resume automatically once Snowflake capabilities are restored.
    • More Info: Monitor real-time infrastructure updates directly on the Snowflake Status Page: https://status.snowflake.com/
  2. Resolved

    Snowflake outage has resolved and consequently impacted functionalities across segment have recovered as well.

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