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Incident detail

Destinations Failing to Load in UI

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Segment posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue affecting the Destinations page in the Segment application UI. For some customers, the Destinations are failing to load.

  2. Identified

    We’ve identified the root cause and are currently implementing a fix. The issue is isolated to a subset of workspaces with connected RETL destinations.

  3. Monitoring

    The issue is now mitigated. We’ve deployed a fix, and the Destinations page is loading as expected for all workspaces that were previously impacted. We are monitoring the results.

  4. Resolved

    This incident has been resolved.

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