Provider
SegmentIncident detail
Audience Preview Failures
Resolved incidentMinor
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Incident updates
Every update Segment posted, oldest to newest, exactly as it appeared on their official status page.
Resolved
Summary: From 10:20 AM to 3:00 PM PDT on April 27th, a global Databricks Compute outage resulted in failed audience preview queries across external workspaces.
Details: The disruption was caused by an upstream infrastructure failure at Databricks, which prevented some preview queries from executing successfully. This issue was localized to the dashboard preview tool; real-time event delivery and audience activations were not impacted.
Resolution: The underlying compute issue has been resolved by the vendor. We have confirmed that preview functionality is fully restored and operating normally.
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